The privacy of our clients, assignment employees, and employees is important to Career Connections Canada Inc. (referred to as “we” or “us” or “the service provider” in this policy) and the purpose of this policy is to inform you what personal information we collect, how we use it, what may be disclosed to others, how long we keep it for, and how you can request access to your personal information or obtain more information about our privacy policies.
Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business fax number (Please note: Names, addresses, and telephone numbers listed in the telephone or other directories are not considered to be personal information).
Safeguarding Personal Information:
Access to your personal information is restricted to those who need access to perform their work. Your personal information may be used for one or more of the following reasons related to providing customer service to you: provide employment services including references and employment confirmation, obtain personal benefits, provide referral to clients, process payment by cheque or direct deposit, provide updates and follow-up to obtain your feedback on our level of service.
Disclosing or Sharing Personal Information:
We do not sell your personal information to any outside source. We may also disclose your personal information when we are required or permitted to do so by law to Canada Customs, Workers Compensation Board, Courts, and other government agencies. We may also be required to share some or all of your personal information with third party service providers including the following: prospective and existing clients, financial institutions (re: direct deposit), insurance companies (re: benefits), staffing services representatives (re: quality assessment and risk management) and claims and HR management company (Windley Ely).
Retention and Disposition of Personal Information:
We retain your personal information for the time that we believe you are referable for employment. When there are legal requirements related to the retention period of personal information, we will comply with those requirements. Personal information will be safeguarded against unauthorized access to avoid misuse and fraudulent use.
Personal information will be disposed after the appropriate retention period using approved methods including electronic file deletion and paper shredding. A matrix is provided identifying the personal information we collect, how we use it, what may be disclosed to others, and how long we keep it. These forms (Matrix) are part of the application and your signature demonstrates your informed consent.