Accessible Formats and Communication Supports

Career Connections Canada Inc. will, upon request, provide or arrange for the provision of, accessible formats and communication supports for persons with disabilities in a timely manner, taking into account the person’s accessibility needs due to disability.

Career Connections Canada Inc. will consult with the person making the request in determining the suitability of an accessible format or communication support.

Career Connections Canada Inc. will also notify the public about the availability of accessible formats and communication supports.

Feedback Process

Individuals who wish to provide feedback on our services and facilities provided to people with disabilities can be submitted through various alternate methods.

All feedback can be submitted:

  • By email to
  • By telephoning the Our Support office 1-800-720-5318
  • In person at Our Support office location (181 Queen Street East, Brampton Ontario L6W 2B3), Monday-Friday, 8:30am- 5:00pm
  • By mail to Career Connections Canada Inc. c/o The Staffing Edge ULC, 181 Queen Street East, Brampton Ontario L6W 2B3

Individuals that provide formal input will receive acknowledgement of their feedback, along with any resulting actions within 21 calendar days of receipt. Whenever possible, concerns and complaints will be addressed immediately however, some feedback may require more time to address, and must be reviewed for action, possibly involving a number of key people within the organization.

The ultimate goal of our feedback procedures is to meet our service delivery expectations while responding to the requests of individuals with disabilities. Comments on how well the services provided by Career Connections Canada Inc. are also are welcome and appreciated.

Questions? To connect call – (905) 281-3538 Ext 201
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