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Quality Control Supervisor- Finished Goods

  • May 01, 2017

Quality Control Supervisor- Finished Goods


  • Supervise, lead and mentor staff  including ongoing coaching, performance feedback and reviews, routine meetings, standard hours, collaboratively identifying objectives and career development
  • Ensure staff are working in a safe environment and are complying with safety procedures at all times
  • Responsible for overall day-to-day operation of the lab
  • Plan, schedule, organize and monitor workload optimally to ensure all operations and tasks are performed within required turnaround time metrics and adherence to set schedules, accommodating testing requirements and meeting departmental goals
  • Ensure stability program meets the current requirements of the regions where product is marketed
  • Perform stability testing according to program schedule, as well as generate stability summary reports and oversee the stability data base for accuracy and completeness
  • Ensure all stability requirements for Operational Products are met on an annual basis
  • Investigate and document discrepancies where required.
  • Work closely with and perform follow-ups with Purchasing, Vendor(s), Materials Management, Warehouse and the Art Department
  • Perform reviews and releases of packaging components and chemical/micro raw materials in a timely fashion
  • Perform reviews and releases of finished products in a timely fashion
  • Establish and maintain a tracking mechanism to monitor daily requirements
  • Establish compliance programs for sampling and inspection of materials
  • Maintain the sample retention program and archived record program
  • Identify and implement key process improvements to areas to enhance systems, gain site efficiencies and elevate GMP requirements
  • Create, review and write procedures
  • Review current systems and procedures and implement changes where appropriate to improve productivity
  • Provide analytical instrumentation support to the lab staff
  • Ensure status designation stickering is performed within timeframe and report discrepancies
  • Ensure calibration programs are maintained and compliant to program, as well as ensuring return goods program is monitored and maintained
  • Performs routine warehouse audits and follows up on action items
  • Participate in Vendor audits, quality meetings and programs
  • Partner with Warehouse and Purchasing to proactively build quality  into the processes and systems
  • Automates job functions to achieve efficiency improvements
  • Respond to Health and Safety audit reports
  • Any deviations to procedures or systems are brought to the Director’s attention with logic, data and corrective measures
  • Implement short range strategies and objectives towards enhancing the quality standards of the department and facility
  • Ability to implement short range strategies and objectives towards enhancing the quality standards of the department
  • Ability to identify any deviations to procedures or systems and make recommendations for corrective measures
  • Ability to establish and maintain trusted and respected relationships with all internal and external stakeholders
  • Other responsibilities and special projects as required


  • Bachelor’s Degree in Science or related field
  • 5+ years’ experience in a pharmaceutical manufacturing environment
  • Minimum 3 years strong supervisory experience
  • Knowledgeable and experienced application of Health Canada and FDA regulations
  • Strong knowledge of analytical instrumentation and strong proficiency with LIMs and Empower
  • Excellent written and oral communication skills with ability to articulate messages and interact with a variety of audiences (internal and external)
  • Strong organizational, analytical, multi-tasking, detail oriented, trouble shooting, problem solving and root cause identification skills
  • High energy level, ability to promote positive change and influence others

***Career Connections Canada Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact Career Connections

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