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Ocean Freight Import Operations Specialist

  • October 31, 2017

Ocean Freight Import Operations Specialist


  • Processes, handles and distributes all required documents in the receiving areas
  • Performs booking according to internal guidelines as defined by product
  • Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements
  • Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures
  • Interact with overseas network, Customer Service, Product, and Global Service Centers, if required
  • Creates/confirms transport order to ensure delivery of the shipment to the final customer
  • Send broker packages to customs brokers
  • Prepares, controls and distributes all required Import documents to counterparts (carrier,
  • consignee, supplier, etc.) complying with regulations and internal procedures to ensure efficient release and delivery of the shipments
  • Checks responses from counterparts and finalizes validation of required documents
  • Follows-up shipment status in the Import area; identifies incidents and ensures resolution of incidents
  • Prioritize shipments based on arrival date and urgency
  • Supports Customer Service in the incident and exception management resolution
  • Maintain excellent relationships with suppliers
  • Identify performance issues of suppliers, and proposes solutions to improve / correct performance
  • Performs IT systems related tasks to provide up to date information on shipment


  • Post-Secondary Education in a related field
  • 2-3 years’ previous experience
  • Strong knowledge of Ocean Importing
  • Strong Computer Skills- Microsoft Office

** Career Connections Canada Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact Career Connections Canada Inc..

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