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Customs Team Lead

  • March 06, 2018

Customs Team Lead

Our logistics client located in Montreal, QC I actively looking for a strong candidate to fill this full time permanent role.


  • Supports relationships with Customs authorities and other required counterparts
  • Directs and coordinates a team of Customs Specialists in daily Operations activities
  • Ensures all Customs entries are completed in a timely and efficient manner
  • Supports in KPI achievements by conducting performance reviews and evaluating Customs Specialist team members
  • Manages team productivity and develops initiatives for efficiency improvements
  • Develops best practices and ensures operational adherence to defined processing standards
  • Oversees operational account management and ensures delivery against agreed scope
  • Handles escalations (e.g. dispute with internal/ external customers)
  • Manages operational adherence to compliance standards
  • Manages vendor relations
  • Identifies training needs and opportunities to develop a highly skilled customs ops team
  • Where Customs centralized ensures that functional workflow models are in place between central Customs Teams
  • and Trans Ops


  • Extensive knowledge of customs requirements and operational processing of customs activities
  • Long-term experience and proven track record in the customs segment
  • Fit for people management role
  • CCS Qualified
  • Bilingual (French & English)
  • Proficient decision making skills
  • High degree of written, verbal and organizational skills
  • Diligent attention to details


***Career Connections Canada Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact Career Connections

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